Event Operations Manager

Be part of something iconic.

The Rottnest Channel Swim is one of Western Australia’s most celebrated sporting events, bringing thousands of swimmers, skippers, volunteers, and spectators together for a 19.7km open water swim that’s as rewarding as it is challenging. Behind the scenes is a small, passionate team making it all happen and now, we’re looking for a new Event Operations Manager to help lead the charge.

This is your chance to join the crew that makes one of the world’s largest open water swims a reality.

About the Role

Reporting to the Executive Director, the Event Operations Manager plays a key role in coordinating the annual Rottnest Channel Swim, virtual and Out of Event crossings, and year-round engagement with our swim community.

You’ll be the glue between suppliers, stakeholders, volunteers and participants, working across logistics, communications, safety processes and operational delivery.

No two days are the same. The most common question you’ll get working here is “what do you do the rest of the year?”. Lots! One minute you’re liaising with suppliers and stakeholders, arranging several safety briefings, the next you’re on the beach helping deliver one of WA’s most iconic events.

What You'll Do

Coordinate logistics, safety plans, infrastructure and supplier relations.
Liaise with participants, partners, and government agencies.
Manage the online registration system and participant communications.
Coordinate volunteers and deliver safety briefings.
Provide high-level administrative and customer service support.
Support the delivery of the Virtual Swim and Out of Event Crossings.
Be a go-to team member on event day, helping things run smoothly and stepping in when needed.
Lead and manage the Event Operations Coordinator, providing day-to-day direction and support across all operational delivery.
Assist the Executive Director and team with additional projects as required.

About You

You’re highly organised, proactive, and take pride in delivering high-quality work in dynamic environments. You manage competing priorities with confidence, communicate clearly, and operate calmly under pressure. Whether coordinating logistics or working with stakeholders and volunteers, you bring professionalism, attention to detail, and a strong sense of ownership to everything you do.

We’re looking for someone with:

Minimum 3 years’ experience in events, sport administration, or operations
Demonstrated ability to manage projects, problem solve, delegate and meet deadlines
Strong stakeholder and volunteer engagement skills
Excellent written and verbal communication
High proficiency in Microsoft Office (experience with Adobe Creative Suite a bonus)
Experience using CRMs, registration systems, or digital comms platforms (e.g. Mailchimp)
Ability to manage data, prepare reports, and follow up on event deliverables
A collaborative approach and readiness to take initiative
Experience in community or not-for-profit settings (desirable)

Perks & Practicalities

Competitive salary
Flexible working hours
Free onsite parking
Shared modern office at Sports HQ, Floreat
A fun, tight-knit team committed to delivering world-class events
Work/life balance with time-in-lieu offered for out-of-hours work

Rottnest Channel Swim Association

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Event Operations Manager