BETTER BEGINS HERE
Crown Resorts is a great place to visit – and an even better place to work. It’s a place where you can play your part in creating joyful experiences for our guests and team members. We value passion, creativity, and a drive for positive change. Here, you’ll be part of a supportive team, empowered to explore more, experience more, and grow professionally.
The role
We’re seeking a motivated and capable leader to join Crown Spa as a Spa & Leisure Supervisor. Reporting to the Spa Manager, you’ll help oversee daily operations and support a team in delivering high-quality service across our spa and leisure facilities.
This is a hands-on leadership role and guided by Crown’s 4Cs of Service Excellence: Be Courteous, Connect, Create and Care, you’ll warmly welcome guests, create memorable experiences and ensure every interaction reflects our commitment to elevated hospitality.
Key Responsibilities:
- Lead by example, demonstrating professionalism and exceptional service standards
- Support team development and foster a positive, high-performing culture
- Respond to guest needs and resolve issues to ensure a seamless experience
- Collaborate with other departments on promotions and marketing initiatives
- Manage rosters, inventory, and general administrative tasks
About You:
- Experience in a supervisory or leadership role, ideally within premium hospitality or wellness settings
- Strong communication and leadership skills
- Confidence in coaching and motivating teams
- A guest-focused mindset and passion for delivering exceptional service
This role requires:
- A nationally recognised Diploma in Beauty Therapy or Massage Therapy
- Current First Aid certificate
- Victorian Responsible Service of Alcohol (RSA) certificate
- Availability to work across a 7-day rotating roster, including nights, weekends, and peak periods
Additional Information
Application Closes: Saturday, 1st November
What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.