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Contact Information
Nathan Jose
Phone: 02 9850 9400
Location: Macquarie University NSW 2109, NSW, Australia
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Closing Date: 11/01/2026
Employer: Macquarie University
Application/Enquiry email: nathan.jose@mq.edu.au
Application URL - click here to apply: https://mq.wd3.myworkdayjobs.com/en-US/CareersatMQ/details/Duty-Manager_R000021733
Salary Range: Competitive Above Award Salary
More Information
We’re seeking a proactive Duty Manager to oversee the day-to-day running of Macquarie University’s sport and aquatic venues. If you’re a confident leader with a focus on safety, service, and teamwork, this is your opportunity to make an impact!
- Salary Package: Competitive salary plus super
- Appointment Type: 2x Part-time (0.62 FTE, 23.5 hours per week) | Continuing appointment
- Location: Macquarie University, Wallumattagal Campus (North Ryde)
About The Role
We are seeking two part-time, proactive and experienced Duty Managers to oversee the day-to-day operations of the Macquarie University Sport and Aquatic Centre (MUSAC) and Sports Fields (MUSF). This role is critical in ensuring a safe, clean, and welcoming environment for our members, guests, and staff.
You’ll be responsible for managing daily venue operations, acting as the Chief Warden in emergency situations, supporting staff on shift, and overseeing compliance with pool safety standards and maintenance protocols. Your ability to remain calm, problem-solve effectively, and provide exceptional service will be essential to the success of this role.
About You
You are a confident and calm operational professional with strong interpersonal and organisational skills. You thrive in dynamic, fast-paced leisure environments and are comfortable providing on-shift supervision, guidance and support to staff. You are committed to safety, customer service and working collaboratively to ensure smooth daily operations.
Key Responsibilities
- Manage facility operations and support staff across MUSAC and Sports Fields during rostered shifts.
- Conduct opening and closing procedures and monitor venue safety and maintenance.
- Oversee pool plant operations and water quality management to ensure compliance with NSW Health guidelines.
- Lead emergency response and first aid incidents in accordance with established protocols.
- Assist with bookings, customer engagement, chemical deliveries, and conflict resolution.
- Cover lifeguard and other staff breaks as needed.
This role requires staff to be able to regularly perform manual handling tasks, as per centre operational procedures.
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