Fitness - Product Manager

Virgin Active Australia • 197 Pitt St, Sydney NSW 2000, Australia • 23h ago

Permanent full-time gig leading a passionate fitness team
Iconic brand in Pitt Street, Sydney with premium facilities. Boutique meets world class
Free gym membership, exclusive discounts with retailers + more

Who are we?

There's never been a better time to join Virgin Active! We have the best talent, doing the best work of their lives with meaning. Our continuous focus on inspiring people to live an active life is what unites us and sets us apart in our vision to be the world's most loved exercise brand.

We are part of the Virgin group of companies worldwide and launched our Australian business in 2008 with one club, five studios and a dedicated team of just 50 people. Today, we have a team of nearly 1,000 people and we're building a collection of iconic locations in Sydney and Melbourne.

Located on level 2 of the MidCity centre and spanning 4,437 sqm, our Pitt Street club is everything you'll ever need, right in the middle of the CBD. Inside you'll find 7 group exercise studios for classes including Reformer Pilates, Grid Training (HIIT), Yoga, Cycle, Barre (and more), a large open gym with Technogym equipment, a sparkling 25m swimming pool, spa & sauna, indoor climbing wall, relaxing sleep pods, luxury changeroom amenities, and a spacious café and lounge area, perfect for unwinding or catching up on work.

Your gig

As a member of the club leadership team and reporting to the Club General Manager, you'll lead and develop the exercise experience team to achieve personal training targets and deliver world class exercise experiences. You'll oversee club exercise operations and commercial performance.

In a nutshell -

You'll oversee the entire club exercise product range including gym floor, personal training and group exercise to maximise the exercise experience for members
You'll work to achieve penetration results and operate within agreed expense budgets, with accountability for overall performance and commercial success
You'll ensure engagement levels and service quality of exercise experience are met for our members
You'll recruit, coach, develop and motivate the exercise experience team to achieve agreed targets
You'll advocate safety and ensure an overall safe environment for members and team members
You'll oversee PT and group exercise admin to ensure seamless booking, payment and validation
You'll work with other departmental leaders to assess, monitor and improve the exercise experience and support the team

All about you

You have 2+ years of relevant leadership experience, your Cert IV in fitness, your first aid and flexibility to work a non-traditional schedule. You may also have studied exercise science. A+ for you
You know how to lead a team to deliver meaningful exercise experiences and thrive on exceeding performance targets. You're confident and cool under pressure.
You're people focused. You're authentic. You get a kick out of getting people to those I did it! moments. You're comfortable connecting with members and thrive on building true community.
You're driven. You love motivating others. You leverage your life experience and charismatic personality to help trainers build their sessions and be the best they can be.
You're comfortable managing your own time and can be counted on to reach targets.
You have a can-do approach. You think on your feet. You're cool with ambiguity and you roll with the punches when things change. You're motivated to continually improve. Whatever a member needs, whatever a member is looking for, you help them find it

What you'll get from us