- Run our newly renovated Kauai Café at Zetland and create a space our members can’t get enough of
- Work in world‑class facilities with instant access to a huge gym floor, recovery zones and group exercise classes
- Free gym membership (for you and your buddy), discounts and more
Who are we?
Kauai is on a mission to make healthy eating tasty, easy and accessible. Now part of the Virgin Active family, Kauai brings its global vision of wellness to our members and guests - right inside our clubs.
As South Africa’s biggest healthy fast‑casual restaurant group, Kauai has over 180 stores across South Africa, Namibia, Botswana, Scotland, the Netherlands and Thailand, and landed in Australia in 2023. We believe in a better future for good food — simple, seasonal, sustainable and made fresh every day. Our menu caters to all kinds of diets, with grab‑and‑go convenience and a delicious variety of choices.
Your gig
Reporting to the Club General Manager and working closely with our National F&B Manager, you’ll run our vibrant, newly renovated Kauai café — the heart of our club community. You’ll make sure members get their post‑workout fuel with a side of warmth, energy and unmistakable Virgin personality.
A taste of what you’ll be doing
- Plan and prepare rosters, assigning crew members to duties that keep service humming.
- Ensure crew members follow Kauai service standards and operational procedures.
- Hire, train, coach and motivate the team to achieve agreed targets and deliver exceptional experiences.
- Maintain stock levels through ordering, receiving and rotation processes.
- Manage all store operations including food cost variances, controllable costs, stocktake, banking and daily checks.
- Work closely with key stakeholders - including our international Kauai team in South Africa - to share commercial and operational updates.
- Perform opening and closing procedures and act as first aid officer when required.
- Play an active role in the broader Virgin Active club leadership team.
- Create a warm, welcoming space that feels both Kauai and unmistakably Virgin
About you
- You have 1+ years of café or restaurant leadership experience, flexibility to work a non‑traditional schedule and can obtain a Working With Children Check if required.
- You love creating refreshing experiences for people and take pride in maintaining a safe, clean and inviting environment.
- You’re people‑focused — warm, honest and genuine — and you love teaching others how to deliver operational excellence.
- You’re self‑assured, a great listener and a clear communicator who’s comfortable engaging at all levels.
- You’re driven, curious and calm under pressure. You solve problems, manage your time well and deliver consistently.
- You have a can‑do approach. You think on your feet, adapt quickly and stay steady when things change.
- You’re confident working within budgets and understand the commercial impact of your decisions (bonus points for you).
What you'll get from us
- A brand built on a human touch with a playful side
- A culture that’s all about inspiring people to live an active life
- A free membership for you (and your buddy) to workout at our clubs
- Discounted personal training
- Special deals with our retail and service partners
- Work/life balance with flexible options
- Paid parental leave to spend time with your new little human
- Regular personal and professional development
- Confidential 24-hour support via our employee assistance program
- We like to be normal, not formal
Life’s too short for a boring job. Apply now for a career that moves you.
