Group Exercise Manager

Virgin Active Australia • 2 Bligh St, Sydney NSW 2000, Australia • 2w ago

Fixed-term, part time gig (10 hours per week) leading a passionate group exercise team
Iconic brand in Bligh Street, Sydney with premium facilities. Boutique meets world class
Free gym membership, exclusive discounts with retailers + more

Who are we?

There's never been a better time to join Virgin Active! We have the best talent, doing the best work of their lives with meaning. Our continuous focus on inspiring people to live an active life is what unites us and sets us apart in our vision to be the world's most loved exercise brand.

We are part of the Virgin group of companies worldwide and launched our Australian business in 2008 with one club, five studios and a dedicated team of just 50 people. Today, we have a team of nearly 1,000 people and we're building a collection of iconic locations in Sydney and Melbourne.

Our Bligh Street club is your sanctuary, set right in the heart of the Sydney CBD. Spread over 5 levels and covering 1,585 sqm, the club features a cardio and weights zone, furnished with top-of-the-line equipment, and five custom built studios for Grid Training (HIIT), Reformer Pilates, Yoga, Cycle and Boxing. Beyond fitness, you'll find a sprawling café with bright windows and plenty of power ports, the perfect switch for your regular work desk.

Your gig

As a member of the club leadership team and reporting to the Club General Manager, you'll lead and develop the group exercise team team to achieve GEX targets and deliver world class exercise experiences to our members.

In a nutshell -

You'll oversee the group exercise function to maximise the exercise experience for members while being held accountable for building a high-performing, engaged and capable team.
You'll lead, coach and develop your team through regular feedback, performance conversations and structured development plans.
You'll be responsible for contributing to the club’s commercial success by driving revenue, retention and key commercial KPIs relevant to your function.
You'll recruit, coach, develop and motivate the GEX team to achieve agreed targets
You'll ensure your department operates efficiently, safely and consistently through excellent delivery of club systems, processes and brand standards across your department.
You are accountable for the stewardship of the club’s group exercise function, ensuring strategic timetabling, strong instructor capability and disciplined occupancy management drive a high-quality, commercially sustainable program.
You'll coordinate and manage the events calendar, planning and delivering special events that drive member engagement, boost attendance and retention and enhance overall club culture and community connection.
You'll conduct regular occupancy and utilisation reviews, using data insights to optimise class mix, scheduling and studio performance..

All about you

You have minimum 3–5 years’ experience as a Group Exercise Instructor, with a proven track record of delivering high-quality classes and understanding the operational needs of a club-based group exercise program, including timetables, instructor coverage and class utilisation
You have a Cert III in Fitness (or other relevant GEX qualification), current First Aid, and the ability to readily obtain a clear Working with Children Check (if required).
You’re a pure heart. You lead with authenticity, care and integrity. You show up with empathy and fairness, and create an environment where people feel safe, supported and inspired to give their best.
You're people focused. You're authentic. You get a kick out of getting people to those I did it! moments. You're comfortable connecting with members and thrive on building true community.
You take ownership. You step up, follow through and take responsibility for outcomes. You don’t wait for direction — you act with intent and lead from the front.
You expect growth. You set high standards for yourself and others. You seek continuous improvement, challenge the status quo and drive performance, capability and results forward.
You value people. You invest in your team’s development and wellbeing. You recognise contribution, build trust and create a culture of inclusion, collaboration and accountability.
You have a can-do approach. You think on your feet. You're cool with ambiguity and you roll with the punches when things change. You're motivated to continually improve. Whatever a member needs, whatever a member is looking for, you help them find it