Procurement Sourcing Manager, Ongoing opportunity, based in Sydney, Gosford or Parramatta with hybrid working options available
The Department of Customer Service (DCS) is seeking an experienced and collaborative procurement professional to join the DCS Procurement Team as a Sourcing Manager. The successful applicant will lead high-value, complex ICT and technology sourcing activities and provide high‑quality, end‑to‑end procurement and contract management services that support agencies to deliver critical business outcomes.
This role operates in a fast‑paced environment and requires strong professional judgement, the ability to work autonomously, and a collaborative approach to working with stakeholders and specialist teams to deliver outcomes under pressure. You will be confident leading work from day one while contributing positively to a supportive and high‑performing team culture.
Benefits
- Ongoing Clerk Grade 9/10 opportunity supporting large‑scale sourcing outcomes
- Salary range: $129,464 - $142,665+ super, commensurate with experience
- Flexible working arrangements with two days in office at either Gosford, Parramatta or Sydney (near Central Station)
- State of the art offices
- Wellbeing programs and resources available
- Excellent career development and learning development opportunities
- Discounted Gym Memberships and Employee Assistance Programs
About Us
DCS Procurement is a central, specialist function supporting the Department of Customer Service to deliver value‑for‑money, compliant and strategically aligned procurement outcomes.
The DCS Procurement team comprises three core functions: Business Partnering, Sourcing, and the Centre of Excellence. This role sits within the Sourcing team and reports to a Senior Sourcing Manager, working closely with senior stakeholders, business partners and specialist advisory teams to deliver complex sourcing outcomes across the portfolio.
Your responsibilities will include:
- Lead and deliver complex, high‑value and/or high‑risk ICT sourcing activities from procurement planning through to contract establishment.
- Plan and lead commercial and contractual negotiations to establish, renew or remediate supply arrangements that deliver value for money and manage risk.
- Provide authoritative procurement advice and guidance to senior customers and stakeholders, including cross‑functional specialist teams, to strengthen governance, improve procurement practice and build organisational capability.
About you:
You are a trusted procurement professional with demonstrated experience leading complex sourcing activities in a regulated environment. You bring sound professional judgement, strong governance capability and the confidence to guide stakeholders through risk‑based decision‑making.
You are collaborative, delivery‑focused and resilient, and thrive in fast‑paced environments where priorities are dynamic and outcomes matter.
Some of your key attributes include:
- Sound analytical and problem‑solving capability, with the ability to navigate complexity and resolve competing priorities
- Proven stakeholder engagement skills, including the ability to lead senior stakeholders through complex sourcing and negotiation processes
- Strong ability to interpret and apply the NSW Government Procurement Policy Framework, with a sound understanding of probity, governance and value‑for‑money principles
If you are looking to contribute to a forward‑thinking procurement function that values professionalism, collaboration and continuous improvement, we would love to hear from you.
What we need from you:
To start your journey towards becoming our Sourcing Manager, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).
In your cover letter please share your motivation for applying for this position and your relevant skills.
Salary Grade 9/10, with the base salary for this role starting at $129,464 base plus superannuation
Click Here to access the Role Description . For enquiries relating to recruitment please contact Nicole Turner via nicole.turner@customerservice.nsw.gov.au.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: 10am Friday 12th June
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact nicole.turner@customerservice.nsw.gov.au.
For more information, please visit
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