Better begins here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

Job Description

We are currently hiring full‑time and part‑time Beauty and Massage Therapists to join our growing spa team. You will welcome each guest with warmth and professionalism, guiding them through a personalised wellness journey that reflects Crown’s commitment to excellence. From deeply relaxing massages to therapeutic body treatments, you will ensure every service is delivered with care, expertise, and attention to detail.

Key Responsibilities

Deliver a variety of professional massage treatments including relaxation, deep tissue, remedial, and hot stone therapies.
Perform selected body therapy and facial treatments in line with spa protocols and guest needs.
Ensure every guest receives a consistent, luxurious experience aligned with the standards of a 5-star hotel.
Maintain a clean, serene, and well-prepared treatment environment at all times.
Provide expert consultation and confidently recommend personalised treatments and home care regimens tailored to each guest’s needs.
Uphold impeccable grooming and presentation standards, inclusive of all gender expressions, reflecting the prestige of Crown Towers.
Collaborate with spa team members to ensure smooth daily operations and exceptional guest service.
Adhere to all health, safety, and hygiene protocols.
Act as an ambassador for Crown Towers, offering knowledgeable recommendations and enhancing the guest experience throughout their stay.

Qualifications & Experience

Diploma in Remedial Massage from a nationally recognised institution.
Certificate for pregnancy massage.
Significant experience in massage.
Previous experience in a luxury hotel spa or high-end day spa environment.
Beauty Therapist Qualification
Outstanding customer service, communication, and interpersonal skills.
Professional appearance and grooming maintained to the highest standard.
Flexible availability to work across a rotating roster including weekends, public holidays till 7pm.

What We Offer

Opportunity to be part of a high performing / award winning team and iconic hospitality brand
Ongoing product training with world-class brands
Complimentary meals at our on-site staff restaurant + discounts at various F&B venues on property
Generous accommodation discounts across Crown Resorts in Sydney, Melbourne & Perth
Chance to take part and be rewarded in Crown’s group-wide recognition and awards program
Ability to be an active member and contribute to Crown’s community, diversity & inclusion committees
Access to discounts with our corporate partners – including tickets to events, performances and more

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

Crown Sydney

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