$125,000 plus - Full Salary Package
- Generous base salary plus generous uncapped performance incentives.
- Fantastic culture - work with a passionate and supportive team.
- Unleash your leadership skills and expand your career opportunities.
- Work for a rapidly growing business in an exciting and diverse role!
(Initial Weekend Availability Required)
Dynamo Fitness Australia is one of the fastest-growing Gym Equipment Retailers and is the only gym equipment supplier with branches in multiple states.
We are seeking an experienced State Manager to join our passionate, committed and tenacious team to develop and oversee Store and DC operations across NSW, as well as contribute to all aspects of our exciting and unique commercial and home fitness equipment retail venture.
The ideal candidate will bring extensive experience in multi-site retail management, with the ability to drive sales performance, uphold operational standards, and ensure consistency across all stores. This role will focus on leading and supporting Site Managers to deliver excellence in customer experience, staff development, professional standards, logistics, and innovation across business functions. The State Manager will also play a critical role in the recruitment, selection, and development of Site Managers and retail sales teams across NSW, providing strategic direction and operational oversight to achieve business objectives
Benefits:
- Great salary package with uncapped incentives.
- Flexible and Lifestyle focused hours.
- Weekend work is limited to the commencement phase, consisting of 5.5 hours on Saturdays and 4 hours on Sundays.
- Laptop provided.
- With plans to roll out more stores in Australia in the near future, there will be pathway opportunities for Multi-State or General management positions.
Key Accountabilities:
- Oversee and support Site Managers in maintaining store upkeep, monitoring inventory levels, managing product flow, and ensuring all store assets and functions operate effectively across the state.
- Develop and implement state-wide retail strategies to increase traffic, expand customer reach, and optimise profitability across multiple locations.
- Embed a customer-first culture, monitoring service outcomes and customer feedback across all sites to ensure consistent delivery of high-level service standards.
- Lead, mentor, and support Site Managers to achieve monthly objectives, sales quotas, and overall site performance targets.
- Oversee inventory accuracy and stock management across stores and warehouses, ensuring consistency of process and timely reporting.
- Manage state-wide financial and operational objectives, including expense control, loss prevention, audits, reporting, and execution of promotions, while providing oversight and guidance to Site Managers.
- Ensure effective workforce planning and scheduling across stores by guiding Site Managers to balance labour efficiency with customer traffic and business needs.
- Provide escalation support for complex customer complaints while ensuring Site Managers are empowered and trained to resolve day-to-day issues effectively.
- Recruit, coach, and develop Site Managers, fostering leadership capability and ensuring adherence to company policies, procedures, and professional standards.
- Monitor compliance with Service Level Agreements, ensuring all customer correspondence and service tickets across stores are actioned within agreed timelines.
- Coordinate and oversee state-wide operational communication, ensuring Site Managers effectively allocate tasks, maintain team productivity, and drive consistent execution.
- Direct and monitor branch transfer processes across locations, ensuring compliance and efficiency in all inter-store operations.
- Continuously review store operations and business development opportunities, working closely with the General Manager to recommend and implement improvements at a strategic level.
- Identify and pursue new business opportunities across NSW, supporting Site Managers in sales enablement, quoting, and closing key opportunities where strategic input is required
Selection Criteria
Essential:
- Minimum 5 years’ experience in a State, Regional, or District Management role overseeing multiple retail sites.
- Strong leadership skills with proven ability to mentor and drive team performance.
- Solid knowledge of retail operations, inventory, distribution, and warehouse management.
- High-level analytical, problem-solving, and organisational skills with commercial acumen.
- Excellent communication and interpersonal skills, with the ability to influence and represent the business.
- Demonstrated ability to embed customer-first culture and drive sales/service excellence across locations.
Desirable:
- Knowledge of Health and Fitness Equipment Products and Health and Fitness Industry.
- Experience retailing and engagement in warehousing operations for bulk/heavy goods.
Please send your application inclusive of your Curriculum Vitae and a cover letter would be favoured expressing why you would be suitable for the role.
Please note the successful candidate may be required to undertake a variety of pre-employment checks.
