Who are we?
There's never been a better time to join Virgin Active! We have the best talent, doing the best work of their lives with meaning. Our continuous focus on inspiring people to live an active life is what unites us and sets us apart in our vision to be the world's most loved exercise brand.
We are part of the Virgin group of companies worldwide and launched our Australian business in 2008 with one club, five studios and a dedicated team of just 50 people. Today, we have a team of nearly 1,000 people and we're building a collection of iconic locations in Sydney and Melbourne.
With stunning views that include Manly beach and the Sydney skyline, our Northern Beaches club is the go-to for anyone north of the shore. Set over 2 levels and sprawling 3,820 sqm, the club features a spacious gym floor with dedicated cardio, strength and functional training areas and an outdoor training space coming soon, 5 group exercise studios and spaces for classes including Reformer Pilates, Grid Training (HIIT), Yoga, Cycle, Barre, Boxing, a sparkling 25m swimming pool, spa and sauna, club-V for the kids, and a bustling café for your post-workout treat.
Your gig
Reporting to the Experience Manager, you'll ensure sales targets are met and there is complete member satisfaction in all interactions.
In a nutshell:
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You'll tailor every pitch, spotlighting our classes, programs, and community to match exactly what they need.
All about you
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You are people-focused. You enjoy learning about their needs and coming up with personalised and complete solutions. You're patient, level-headed and cool under pressure. Kicking sales targets out of the park by delivering impeccable customer service makes you feel warm and fuzzy inside. You are self-assured. You listen intently. You speak eloquently. You can explain just about anything to anyone and you're comfortable communicating at all levels. You're authentic when you express yourself. People trust your judgement.
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You have a can-do approach. You think on your feet. You're cool with ambiguity and you roll with the punches when things change. You're motivated to continually improve. Whatever a member needs, whatever a member is looking for, you help them find it
What you'll get from us
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