Additional Information
Job Number26065125
Job CategoryHousekeeping & Laundry
LocationThe Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000 VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Join Our Ladies & Gentlemen - Pool & Gym Area Attendant
As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Pool and Gym Attendant, we not only meet, but also exceed, our guests’ expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.
Position Summary:
- Join our Ladies and Gentlemen in serving our guests by explaining the facilities available and exceeding their expectations.
- Ensure guest queries and requests are handled effectively, creating memorable experiences.
- Supervise the pool and gym areas to ensure safety rules are followed.
- Greet and assist guests in a friendly and professional manner.
- Monitor pool conditions and report any safety hazards.
- Ensure gym equipment is clean, organized, and in good working condition.
- Maintain cleanliness of the pool, locker rooms, and gym areas.
- Replenish towels and amenities in the pool, locker rooms, and gym areas.
- Provide basic information about facility rules, schedules, and services.
- Report maintenance issues or damaged equipment to management.
- Assist with opening and closing duties of the facilities.
- Weekend work is essential.
About You:
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude
Your Benefits:
In addition to an hourly rate of $26.70 Per Hour, you will also receive the following benefits.
- Enjoy complimentary meals every day in our Employee Dining Room.
- You gain access to industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.
- Earn more when you successfully refer a new employee. (Terms & Conditions apply)
- Birthday Perks: enjoy your special day with a paid day off
- We celebrate your success through awards and recognition events.
- Enjoy exclusive discounts on shopping, cinema tickets, technology, and more with mPerks.
- Opportunities to participate in a vibrant calendar of fun, associate-focused events.
- Dedicated appreciation events to honour your career milestones with the company.
- Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
- 24/7 Assistance Programme offering confidential support for your mental, emotional, and financial wellbeing.
- Receive 20% off in all food and beverage outlets within Marriott properties.
- Relax and recharge with 20% off treatments in The Ritz-Carlton Spa.
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, or you have a preferred communication method please email us at rc.melrz.hr@ritzcarlton.com.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
